14-10-2009, 02:32 PM
I probably shouldn't write this, but I felt the need to...
RE: Prodigy and his complaint
1) The hack, as far as I can see, happened on Oct 9 around 9-10am ET - assuming this as my forum was hammered by around 40 bots during that time but thankfully they didn't cause any harm - probably because my forum software was updated, so your Oct 10 DB was probably ruined by then.
2) Your data loss may have been your fault. Your SQL software, assuming forum software, probably has an exploit - is your software up to date?
3) Storing a backup on the same machine as the data itself is useless. Hardware failure can happen at any time to anyone. Even you said you lost your local data.
4) Most sharred servers don't backup data at all, it is up to you to do it. OSHS provides GREAT service, especially for the price they charge. Blaming them isn't fair.
5) The more important it is, the more often you should save a copy of it and the more places you should store that copy. Backup the DB daily. Store one copy on a USB thumb drive, cheap these days, and store a copy on your gmail account - tons of space provided there.
You can even create a PHP script to automagically backup your DB and email it to your gmail account daily using a CRON job.
So, I thank OSHS for their service through this difficult time. Keep in mind nobody or no hosting company is perfect, they all will experience problems from time to time. Afterall, they don't write the software or build the hardware. They somehow manage to put it all together for us to use. If it's so easy then maybe we should do it ourselves so we can't blame them.
(OSHS, feel free to delete or lock this)
RE: Prodigy and his complaint
1) The hack, as far as I can see, happened on Oct 9 around 9-10am ET - assuming this as my forum was hammered by around 40 bots during that time but thankfully they didn't cause any harm - probably because my forum software was updated, so your Oct 10 DB was probably ruined by then.
2) Your data loss may have been your fault. Your SQL software, assuming forum software, probably has an exploit - is your software up to date?
3) Storing a backup on the same machine as the data itself is useless. Hardware failure can happen at any time to anyone. Even you said you lost your local data.
4) Most sharred servers don't backup data at all, it is up to you to do it. OSHS provides GREAT service, especially for the price they charge. Blaming them isn't fair.
5) The more important it is, the more often you should save a copy of it and the more places you should store that copy. Backup the DB daily. Store one copy on a USB thumb drive, cheap these days, and store a copy on your gmail account - tons of space provided there.
You can even create a PHP script to automagically backup your DB and email it to your gmail account daily using a CRON job.
So, I thank OSHS for their service through this difficult time. Keep in mind nobody or no hosting company is perfect, they all will experience problems from time to time. Afterall, they don't write the software or build the hardware. They somehow manage to put it all together for us to use. If it's so easy then maybe we should do it ourselves so we can't blame them.
(OSHS, feel free to delete or lock this)
